🤔 Your Questions, Answered
We know you might have questions about crypto raffles. Here are the honest answers to everything you want to know!
🔥 Most Asked Questions
⭐ Is this safe? Can you steal my money?
Absolutely safe! We never see your passwords or private keys. You keep complete control of your wallet. Our smart contracts are audited by top security firms, and we're insured for $50 million. It's like having a bank vault that only you can open!
💎 My tickets are worth money even if I don't win?
Yes! Your tickets are NFTs that you can sell to other people. If a raffle gets popular, your tickets might become worth more than you paid. Some people make money just trading raffle tickets!
🚀 Getting Started
What exactly is raffleFi?
raffleFi is like a lottery, but way better! Instead of buying paper tickets, you buy digital tickets (NFTs) for amazing prizes like cars, crypto, NFTs, and gadgets. The best part? Your tickets have real value even if you don't win - you can sell them to other people!
Do I need to understand crypto to use this?
Absolutely not! We guide you through everything step-by-step. Think of it like using PayPal - you don't need to understand how banks work to send money. We'll help you set up a "digital wallet" (it's like a digital purse) and show you exactly how to buy tickets.
How much money do I need to start?
You can start with as little as $5! Most raffle tickets cost between $5-50, so you can try it out without any big commitment. Many people start with just one ticket to see how it works.
🛡️ Safety & Trust
✅ How do I know the winners are picked fairly?
Great question! We use blockchain technology (think of it as a tamper-proof computer) that randomly picks winners. No human can cheat or manipulate the results. It's like having a robot flip a coin - completely fair and impossible to rig.
✅ What if the person running the raffle disappears?
This is the best part - WE hold all the prizes in a secure smart contract (like a digital escrow). The raffle creator can't run away with prizes or your money. If they tried to cheat, the system automatically gives everyone their money back.
✅ Is this legal in my country?
We operate under proper licenses and follow international regulations. However, some countries have restrictions on online gambling. We recommend checking your local laws. Our platform is designed to comply with most major jurisdictions.
⚙️ How It Works
What happens when I buy a ticket?
You get a unique digital ticket (NFT) that proves you entered the raffle. This ticket is stored in your digital wallet and nobody can fake it or steal it. You can view it, sell it to someone else, or keep it as a collectible!
What if I win? How do I get my prize?
Congratulations! 🎉 If you win crypto or NFTs, they go directly to your wallet automatically. For physical prizes (like cars or gadgets), we contact you within 24 hours to arrange delivery. You don't need to claim anything - we handle everything!
Can I create my own raffle?
Yes! Anyone can create a raffle. You'll need to deposit the prize with us first (so people know it's real), set your ticket price and rules, then launch it. We handle all the technical stuff - you just need to provide an awesome prize!
🌙 $MOON Coin & Moonbirds Community
🌙 What is $MOON coin and how do I use it?
$MOON is our ecosystem token! It's like having VIP currency for raffles. You can earn $MOON by winning raffles, then use it to enter future raffles at a 20% discount. Plus, $MOON holders get special perks like early access to premium raffles and exclusive prizes!
🦅 I own a Moonbird - what special benefits do I get?
Amazing perks! Moonbird holders get: 24-hour early access to all premium raffles, 20% discount when paying with $MOON, access to exclusive Moonbird-only raffles, and priority customer support. Just connect your wallet to verify your Moonbird and all benefits activate automatically!
💎 What about Proof Collective holders?
You get the same VIP treatment! Proof Collective holders receive all the same benefits as Moonbird holders: early access, $MOON discounts, exclusive raffles, and priority support. We recognize and reward the entire Proof ecosystem!
💰 How much can I save with $MOON payments?
20% on every entry! If a raffle ticket costs $100, you only pay 80 $MOON tokens (equivalent to $80). Over time, this adds up to significant savings. Plus, you can earn $MOON by winning raffles, creating a self-sustaining cycle where your winnings fund future entries!
💰 Money & Value
Where can I sell my tickets?
You can sell them on NFT marketplaces like OpenSea, or even to friends and family. We're also building our own marketplace where you can easily list your tickets for sale. It's like eBay but for raffle tickets!
What are the fees?
We're super transparent about fees! We take a small percentage (usually 5-10%) from raffle creators, not from you. You only pay the ticket price plus small blockchain fees (usually $1-5). No hidden charges, ever!
Can I get a refund if I change my mind?
Once a raffle starts, tickets are final (like lottery tickets). However, you can always sell your tickets to someone else! If a raffle gets cancelled for any reason, everyone gets a full automatic refund.
🔧 Need More Help?
Still Have Questions? 💬
Our friendly support team is here to help! We love explaining things in simple terms.